Privacy policy
1. Who We Are
Global Soccer Inc. is a company specializing in the online sale of sporting goods, offering products to customers located in various countries through its e-commerce platform.
Our commitment is to provide a secure, transparent, and efficient shopping experience.
2. How Global Soccer Inc. Operates
Global Soccer provides its customers with an e-commerce platform for the purchase of sporting goods.
Through our website, customers can browse and purchase from a wide selection of sports products.
Our website is intended exclusively for the following purposes:
- Selling sporting goods;
- Providing information and promotional offers related to our products;
- Offering access to Global Soccer's official customer support channels.
3. Product Information and Promotions
Global Soccer provides information about its products, including descriptions, estimated shipping times, and estimated delivery dates.
In certain circumstances, shipping or delivery times may be extended due to inventory availability, production time, or other operational factors.
Customers are encouraged to carefully review all product information before completing a purchase.
Promotions
From time to time, Global Soccer may offer promotions, marketing campaigns, sweepstakes, discounts, and other special offers.
Each promotion may be governed by its own terms and conditions, which shall supplement these Terms of Service.
By participating in any promotion, the customer agrees to comply with all applicable promotional terms and conditions.
4. Payment Methods
By placing an order, the customer agrees to complete payment according to the payment terms presented during checkout.
Shipping charges will be added to the total purchase price based on the delivery address provided.
Shipping costs and estimated delivery times can be calculated during checkout by entering the applicable ZIP Code.
Once an order has been successfully placed, Global Soccer will send an order confirmation email containing the details of the purchase.
After an order has been submitted, it will not be possible to modify:
- the payment method;
- the shipping address;
- request expedited or priority shipping.
Estimated delivery times begin once payment has been successfully authorized.
The estimated delivery timeframe will always be displayed before the customer completes the purchase.
5. Use of the Website
The website must be used responsibly, ethically, and in compliance with all applicable laws and regulations.
Customers agree not to engage in any unlawful, abusive, fraudulent, or offensive conduct toward Global Soccer, its employees, or any third parties.
Customers are solely responsible for ensuring that all information provided while using the website is accurate, complete, and up to date.
Customer accounts are intended for personal use only and may not be shared, transferred, sold, assigned, or otherwise made available to third parties.
6. Delivery Conditions
The delivery address provided by the customer must be located within an area serviced by Global Soccer.
The customer is responsible for ensuring that an individual at least eighteen (18) years of age, duly authorized to receive the shipment, is present at the delivery location.
Upon delivery, customers are encouraged to inspect:
- the condition of the packaging;
- whether the product matches the order;
- any visible damage;
- whether all accessories and included items are present.
If the product is received in satisfactory condition, the signed proof of delivery shall constitute evidence that the order was properly delivered.
If any irregularity is identified upon delivery, the customer should refuse the shipment and immediately contact Global Soccer Customer Support.
Examples of delivery issues include:
- damaged or tampered packaging;
- products damaged during transit;
- missing accessories or components;
- incorrect products;
- discrepancies between the received product and the order description.
If no claim is submitted within seven (7) days after delivery, the product shall be deemed accepted in the condition in which it was delivered, and claims relating to visible or readily identifiable defects may no longer be accepted.
7. Order Cancellation
In the event of a shipping delay, customers may request cancellation of their order, provided that a tracking number has not yet been issued.
When applicable, refunds will be processed in accordance with Global Soccer's refund policies.
8. Returns and Cancellations
The procedures governing product returns, order cancellations, and refunds are described in the Global Soccer Returns and Refund Policy.
Customers are required to follow all instructions contained in that policy and use Global Soccer's official customer support channels when requesting assistance.